Family Benefits Advice Service

We are here to help
parents & families

0800 028 3008


We're here to help

We know parents are juggling a hundred and one things – whether it’s the school run, packing healthy lunches, getting to work on time, studying for a new qualification, or paying for childcare….

As a charity, our aim is to make it easier for parents with dependent children to get into work and to stay in work.

Since  1998, we have been helping parents to achieve this goal and to maintain a healthy work-life balance. We have developed a range of services to support parents based on experience, research and the feedback received from the thousands of families who we have helped to date.

Our work is two-fold, we administer a free telephone helpline and an outreach service alongside carrying out research and lobbying work on your behalf.  Last year we helped 10,500 working parents and carried out 6,500 personalised benefits checks – working parents who received one of these checks identified average savings of £4,310.

So whether it’s help with choosing childcare, help with childcare costs or finding employment and benefits advice – contact our helpline 0800 028 3008 or Get in touch and we will do our best to help.