Sales Support Executive

We are currently seeking to recruit a Sales Support Executive on a full-time permanent basis. The post holder will work as part of a busy, highly focused and professional sales team providing internal day-to-day administrative support.

Specific Duties

• Provide excellent customer service dealing with customer enquiries by telephone, email and letter in a professional manner.
• Be familiar with the internal electronic systems and databases.
• Provide general administrative support to the sales team using MS Office
• Support business development to achieve targets by actively researching and identifying market trends, new business opportunities and new markets.
• Engage in telemarketing, contact existing and new clients, establish leads and follow up as required.
• Monitor and report on competitor activity
• Organise the distribution of sales and marketing materials to customers.
• Provide secretarial assistance at sales team meetings when required.

Essential Criteria

• Applicants must have a good standard of education to include GCSE English and Maths grade C or above (or equivalent), RSA Stage III Word Processing
• A Minimum of 2 years full time paid work experience gained during the last 5 years of general administration to include a minimum of 1 years’ experience of direct customer service either face to face or by telephone.
• Proven experience of managing and maintaining databases and recording systems
• Proficient using IT software including Microsoft Office (with extensive use of Excel)
• Experienced use of CRM Systems

Desirable Criteria

• ECDL (European Computer Driving licence)
• Advanced Excel Training

Please refer to the job description and personnel specification for a full list of job details. If you require any further information please contact our HR Department.

Benefits / Salary

We offer an excellent remuneration package and working conditions for this position including:

• Occupational pension scheme
• Company sick pay after probation passed
• Childcare vouchers
• Health cash plan
• 25 days annual leave plus bank holidays pro-rata pa.

If you wish to apply for this post please submit your Application Form by 12noon on Monday 13 November.

Completed applications can be emailed to hr@employersforchildcare.org or posted to:

Employers For Childcare
Blaris Industrial Estate
11 Altona Road
Lisburn
BT27 5QB