Contact Us

Family Benefits Advice Service

It can be difficult for parents to know where to start in establishing what benefits and entitlements are available to them. This is where our Family Benefits Advisors can help.  


Are you a parent with dependent children and...


  • Struggling to manage work and family responsibilities?
  • Unsure of which benefits you may be entitled to receive if you start or go back to work?
  • Unable to work due to childcare costs?
  • Thinking about changing your hours of work?

If you answered YES to any of these questions, we may be able to help you.


Our advisors have a wealth of knowledge and experience on issues relating to childcare, employment, entitlements and workplace legislation. They can also carry out “better off" calculations to help you make informed decisions about your current or potential circumstances and to ensure it actually pays to work.


These calculations can be based on a number of different scenarios to enable you to assess how your decision will impact on your household income.


Working parents may also have access to financial help with their registered childcare costs either through the Childcare Voucher scheme or the childcare element of Working Tax Credit.  A key aspect of the service is guiding parents through HMRC’s Childcare Indicator Calculator. This online calculator ensures that you make an informed choice regarding whether Childcare Vouchers or the childcare element of Working Tax Credit would be best for your circumstances.


HMRC Calculator


Contact us on 0800 028 3008 for confidential, free and impartial advice.  Alternatively, you can email us at


This website uses Cookies

Learn More