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Home > Childcare Providers > FAQs

  1. Is your setting on the on-line database?
    One of the main services of Employers For childcare is our Advice & Information Helpline (0800 028 3008) which provides a free, confidential, personal Childcare information Service to parents on childcare and work related issues. 

    Twice yearly we get information from Social Services on all registered settings in NI, which we have put onto a database online, parents can then either phone us or search online to find out what settings are available in their area.  We have populated the fields using the information you provided on a questionnaire we send to you.  Please check these details and if you wish to edit or update please feel free to call us on 0800 028 3008.

     

  1. I am already registered with you, do I need to complete another Agreement Form?
    No, unless your details have changed you do not need to complete another Childcare Provider Agreement Form.

     

  1. How do I get paid?
    Payment will be made to the value of the voucher by BACS (or cheque is preferred )providing:

    • the parent has instructed payment to be made
    • the childcare provider is registered with Social Services and a valid copy of the registration certificate is supplied with Employers For Childcare Vouchers
  1. How long does payment take?
    Payment will be made to the value of the voucher within 3 working days if the parent has instructed the payment to be made
  1. What does the term "salary sacrifice" mean?
    A 'salary sacrifice' happens when an employee gives up the right to receive part of their cash element of pay due under his or her contract of employment.
  1. What are childcare vouchers?
    Childcare vouchers are a Government Scheme and a valid way for parents to pay for all forms of registered childcare including, registered childminders, day nurseries, creches and playgroups, after-school clubs, holiday schemes and workplace nurseries

     

FREEPHONE 0800 028 3008
FREEPHONE 0800 028 3008
FREEPHONE 0800 028 3008
FREEPHONE 0800 028 3008
FREEPHONE 0800 028 3008

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Employers For Childcare is a registered charity, part-financed by the European Social Fund under the Northern Ireland Programme for Building Sustainable Prosperity and the Department for Employment and Learning.

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